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Map the real handoffs
We sit with the people who do the work today. We map the messy spreadsheets, unwritten checks, tool transitions, and real-world edge cases.
Deliverable Playbook Specification & Boundary Map
Bringing automation together. Playbooks for your organisation, skills for your agents, and blueprints for your systems.
Most company automations fail not because the idea was bad, but because they exist as isolated, brittle scripts. The moment a schema changes, a model updates, or a non-standard document arrives, the automation quietly dies.
Square Agent connects every layer of the automation stack: proven playbooks that mirror your operational procedures, modular skills that give your agents real competencies, and blueprints that run reliably on Cloudflare OS.
The Architecture
The end-to-end standard operating procedure. Defines the business trigger, the handoffs between systems and teams, the approval gates, and the final deliverable.
The specific competencies agents draw upon to perform the work. Modular and testable units of intelligence and document understanding.
The battle-tested runtime scaffolding that executes the work safely. Handles sandboxed execution, tool connections, state, and audit logs.
Execution Flow
Every step is traceable, gated by policy, and verified before state changes on your production tools.
An inbound RFP arrives in Outlook, a new customer submits an onboarding form, or a Monday 06:00 cron triggers.
The agent parses attachments, cross-references historical data in the vector store, and calculates options.
High-stakes decisions (pricing, exceptions, deletions) pause for human review via interactive Slack or email cards.
Actions commit to target tools. A complete audit receipt with duration, tokens, and cost is permanently archived.
Catalogue
Working standards you can deploy as they are, configured for your organisation and connected to your tools. Each one has its own page in the playbook library.
Analyzes multi-page tenders against past winning proposals, margin schedules, and compliance rules to assemble a citation-backed draft quote.
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Extracts company details and beneficial ownership from intake documents, verifies records against official registers, and flags anomalies.
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Pulls delivery milestones and billing items from multiple operational tools every Monday, checks for mismatched records, and publishes an executive briefing.
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Reads inbound customer queries, checks verified account records using approved tools, and drafts accurate responses with full source provenance.
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Consultative Engineering
When off-the-shelf automations don't match how your company actually operates, we build around your real handoffs, messy files, and specific human checks.
We sit with the people who do the work today. We map the messy spreadsheets, unwritten checks, tool transitions, and real-world edge cases.
We equip agents with the domain-specific skills required and wire them into reliable Cloudflare OS blueprints using approved connectors.
You define the boundaries of autonomy: what proceeds automatically, what requires human confirmation, and what triggers an immediate escalation.
We deploy the playbook to production, log every run with exact token costs, and maintain the integration when upstream APIs or schemas evolve.
Reliability & Governance
Anyone can build an automation demo. We host, monitor, and maintain every playbook so it keeps running as models evolve and APIs change.
No mystery execution.
Every execution logs the initiating trigger, tools called, documents referenced, decisions made, and exact token costs. You can audit any run down to the second.
Control without bottlenecks.
When an action requires sign-off, the playbook sends a structured review card into Slack, Teams, or email with the diff and supporting evidence.
Built for the real world.
Most automations quietly fail when a website updates, an API schema shifts, or credentials rotate. We monitor playbooks actively and fix breakage before you notice.
Bring a technical problem or an opportunity you think AI could help with. We will use 20 minutes to work out whether there is a useful next step.
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