Square Agent Live

Coming
soon.

A live voice interface for employees and customers to complete approved work, without opening another screen.

Talk to us about Live
Square Agent Live voice interface on an iPhone

Voice, identity and approved tools. One conversation.

Built for your service

Your voice AI app.
Your rules.

01

Create your own voice AI app

Turn a service or internal workflow into a voice experience people can use from their phone. We build the conversation around the work you want it to do.

02

Your Brand

White-label every detail. Use your name, colours, tone of voice and domain. Customers and employees see your service, not ours.

03

Make powerful work feel simple

Let customers or employees ask a question, update a record or start an approved workflow in a natural conversation.

04

See and control what the agent does

Review conversations, tool calls and outcomes. Set which tools the agent can use, what needs approval and where each request is allowed to go.

Example deployment

Insurance

Put policy and health and safety guidance in every policyholder's pocket.

An insurer creates a branded voice app for enrolled customers. A policyholder can ask what their cover includes, check health and safety guidance, or report a concern while they are on site.

  1. Ask “Am I covered for this job?”
  2. Check Policy terms and approved HSE guidance
  3. Act Give the right next step or escalate to a person

More ways to use Live

Agriculture

Guidance without leaving the cab.

“What checks do I need before using this attachment?”

Live checks the equipment guidance and farm policy, then reads back the relevant steps.

Construction

Answers on an active site.

“Am I covered to dig this trench?”

Live checks policy limits and approved HSE guidance before the work starts.

Education

Clear steps when time matters.

“What do we do after this staff absence?”

Live finds the right procedure, confirms the next action and escalates exceptions.

FAQ

What if it gives the wrong answer?

It answers from approved sources, shows the citation and escalates uncertainty.

Can we audit every interaction?

Yes. Review the transcript, sources, tool calls and outcome.

Will it work with our old systems?

Start with documents alone. Add system integrations when they are useful.

Will members actually use it?

They speak naturally or tap one button. No new interface to learn.

What about accents and background noise?

We test against your users, terminology and working environment.

Does this need an enterprise budget?

No. Prove one policy or workflow first, then expand if it works.

Talk through the work

Bring a technical problem or an opportunity you think AI could help with. We will use 20 minutes to work out whether there is a useful next step.

Book a conversation